Trainee Service Reliability Engineer

BT Group · Bengaluru

Job boardDevOpsAnnual CTC: INR 4.5 LPA 6.5 LPA

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BT Group is hiring Trainee Service Reliability Engineers for its Business Services Team in Bengaluru. This role is specifically designed for fresh graduates who are passionate about technology, problem-solving, and IT operations. Working at BT gives you the opportunity to learn from experienced professionals, work on enterprise-scale systems, and build a strong foundation in networking, cloud services, service reliability, and IT infrastructure. Whether you dream of becoming a Site Reliability Engineer (SRE), Cloud Engineer, DevOps Engineer, or Infrastructure Specialist in the future, this trainee program can provide the right platform to launch your career. BT Group (British Telecommunications) is one of the worlds leading telecommunications and digital services companies, serving millions of customers across more than 180 countries. The company provides broadband, networking, cybersecurity, cloud, digital transformation, managed services, and enterprise communication solutions for businesses and governments worldwide. BT is known for investing heavily in employee learning, technology innovation, cloud transformation, AI-driven operations, and network modernization. Fresh graduates joining BT gain exposure to enterprise-grade infrastructure, global customers, and international engineering standards. Job Overview Company: BT Group Role: Trainee Service Reliability Engineer Location: Bengaluru Experience: Freshers Only Eligible Batch: 2025 & 2026 Education: B.Tech (CSE, IT, ECE, EEE) Work Environment: 24/7 Rotational Shifts Employment Type: Full-Time Eligibility Criteria Candidates must meet the following requirements: B.Tech in Computer Science, Information Technology, Electronics & Communication, or Electrical & Electronics Engineering Graduation Year: 2025 or 2026 All semester mark sheets available Provisional degree certificate available No active backlogs Strong English communication skills PAN Card is mandatory Willing to work in rotational 24x7 shifts Candidates with prior work experience even for a few days are not eligible Why This Role is Great for Freshers Starting your career in a global organization like BT offers far more than just your first job. It provides structured learning, exposure to enterprise systems, and the chance to develop technical and professional skills that are highly valued across the IT industry. Key advantages include: Opportunity to work with a globally recognized technology company Structured onboarding and technical training Exposure to networking, cloud, and IT infrastructure Experience supporting enterprise-scale production environments Work alongside experienced engineers and global teams Excellent internal career growth opportunities Strong foundation for future roles in SRE, DevOps, Cloud Engineering, and Infrastructure Operations Expected Salary Range Although BT has not officially disclosed the compensation based on similar fresher hiring programs candidates can generally expect: Annual CTC: INR 4.5 LPA 6.5 LPA Additional benefits may include performance bonuses medical insurance shift allowances learning and certification programs paid leave employee wellness initiatives Actual compensation may vary depending on educational background and interview performance Expected Interview Rounds BT typically follows a structured fresher recruitment process. Resume Shortlisting Recruiters verify academic eligibility graduation year branch no backlogs communication skills Online Assessment The assessment may include aptitude logical reasoning basic technical questions English communication problem-solving Technical Interview Topics generally include computer networks basics operating systems database fundamentals OOP concepts SDLC basics cloud fundamentals troubleshooting approach basic Linux commands networking concepts like TCP/IP DNS HTTP HR Interview Discussion usually covers career goals shift flexibility communication skills teamwork relocation readiness motivation for joining BT Skills Required To succeed in this role candidates should have knowledge of: Computer Networks Operating Systems Linux Basics Cloud Fundamentals Service Reliability Concepts Incident Management Networking Protocols TCP/IP DNS HTTP/HTTPS Basic SQL Troubleshooting OOP Concepts SDLC Communication Skills Team Collaboration Analytical Thinking Time Management Customer Support Mindset Having certifications in Azure Fundamentals AWS Cloud Practitioner or CCNA can be an added advantage but is not mandatory Preparation Tips Since this is a Service Reliability Engineer trainee role focus your preparation on technical fundamentals rather than advanced programming. Revise networking concepts such as IP addressing DNS HTTP HTTPS VPN routers switches and firewalls Strengthen Linux basics including file management permissions processes and simple shell commands Learn cloud fundamentals especially the difference between IaaS PaaS SaaS and basic concepts of AWS or Azure Practice troubleshooting scenarios where you explain how you would identify and resolve common production issues Improve your spoken English by practicing technical explanations aloud as communication is an important evaluation criterion Solve aptitude and logical reasoning questions regularly to prepare for online assessments Resume Tips Since BT is hiring fresh graduates your resume should emphasize academic projects technical knowledge and learning potential rather than work experience. Highlight networking cloud Linux or infrastructure-related academic projects Mention programming languages such as Java Python or C++ only if you have practical knowledge Include certifications like AWS Cloud Practitioner Azure Fundamentals CCNA or Linux Essentials if available Add technical skills relevant to networking operating systems SQL and troubleshooting Keep your resume concise one page and free of unnecessary graphics Proofread carefully to eliminate spelling and formatting errors Application Link: Click Here Prepare your updated resume Ensure all semester mark sheets and provisional degree certificate are available Keep your PAN Card ready Submit your application through the official BT hiring process or the referral form shared by the recruiter If your profile matches the requirements the recruiter will contact you via email with the next steps